> For the complete documentation index, see [llms.txt](https://operator-ai.gitbook.io/start/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://operator-ai.gitbook.io/start/welcome.md).

# Welcome to Operator AI

Operator AI is your mission control for automating conversations, capturing leads, scaling support, and turning every interaction into growth.

***

### ✨ What is Operator AI?

Operator AI is an omnichannel platform that combines AI-driven Flows, Knowledge Bases, Automations, and a Unified Inbox to streamline customer conversations across Web Chat, SMS, WhatsApp, Instagram, Email, and more.

✅ Build faster. Support smarter. Scale bigger.

***

### 🎯 Who is Operator AI for?

| Audience            | How Operator AI Helps                                            |
| ------------------- | ---------------------------------------------------------------- |
| **Sales Teams**     | Capture, qualify, and convert leads automatically.               |
| **Support Teams**   | Solve customer issues faster with AI + human collaboration.      |
| **Marketing Teams** | Engage and nurture audiences in real-time.                       |
| **Business Owners** | Run 24/7 customer operations without scaling headcount.          |
| **Developers**      | Build custom workflows and integrations using APIs and Webhooks. |

✅ Operator AI adapts to any team, any size.

***

### 📚 What's Inside This Documentation?

| Section                     | Purpose                                                   |
| --------------------------- | --------------------------------------------------------- |
| **Getting Started**         | Launch Operator AI fast.                                  |
| **Core Features**           | Master Flows, Knowledge Base, Automations, and the Inbox. |
| **Conversation Management** | Manage users, departments, tags, and notes.               |
| **Integrations**            | Connect Operator AI to your tech stack.                   |
| **Best Practices**          | Build smarter Flows and optimize performance.             |
| **Troubleshooting**         | Fix common issues fast.                                   |
| **API Reference**           | Full developer guides for custom integrations.            |
| **FAQ**                     | Answers to common platform and billing questions.         |

✅ Designed for admins, operators, developers, and leadership teams.

***

### 🛟 Need Help?

* Explore the full documentation here.
* Email us at <support@heyoperator.ai>.
* Reach out to your Operator AI Success Manager if assigned.

✅ We're here to help you succeed.

***

## 🎯 Next Step

Ready to get started?

[👉 Continue to Quickstart Guide →](/start/setup/quickstart.md)